Heat network services that put you and your residents first

Join over 80 heat network operators who get the highest-ranking service in the industry.

Rated "Excellent" on Trustpilot and two time 'gold' award winners, Insite provides support throughout the life of your heat network. We manage metering, billing and maintenance solutions for more than 30,000 residential meter points in the UK, and return £9.2m client funds annually.

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Reliable solutions for reliable heat networks

Accurate metering & billing was just the beginning

Insite Energy was established to create a choice for heat network operators of metering & billing solutions for their heat networks. Since 2009, we have invested heavily in people, IT, process engineering, and customer service capabilities. We are now one of the leading metering & billing providers for heat networks in the UK.

Working with developers, housing associations, local authorities, managing agents, contractors, and build-to-rent operators, we have grown our service offering, providing everything from installations through to maintenance.

About us

"The engineer, James, came for a routine maintenance visit today. He was polite, efficient and took the trouble to explain to me what he was doing and how the heating system worked. All in all he was a credit to Insite and I would be more than happy to have him as the engineer for site. Thank you."

Alun T., Resident

"We're always looking at ways to inprove services and value for money for our residents. Having worked closely for some time with Insite on metering and billing for many of our developments, we have co-developed the additional roles that Insite brings as ESCo Manager in order to enhance the customer experience and promote the delivery of a holistic, high quality heat network service."

Anthony Atkinson, Estates and Customer Service Director at Telford Homes

"Engineer, Alan, came by at the agreed time, provided friendly and knowledgeable service and even came back to fix a remaining issue. Excellent service."

Harri L., Resident

“CIP has been a unique partnership, connecting the best of public and private sector expertise, with each party bringing their own values to the table. When it came to selecting a metering solution, KURVE made the decision extremely easy."

Iain Liversage, Technical Manager at Hill

Setting a new standard for the heat network industry

Award-winning customer services with an "Excellent" rating on Trustpilot

Accurate and reliable metering that recovers the costs of your heat network

Compliance with heat network regulations & best practice compliance

Maintenance that reduces heat losses without compromising on reliable supply

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Latest news

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Insite Energy, Studio 4 Stuart House, St John’s Street, Peterborough, PE1 5DD

Insite Energy is registered by the FCA for anti-money laundering.

Insite Energy Ltd is a company registered in England and Wales. Registered number: 07073730. Registered office: Studio 4 Stuart House, St John’s Street, Peterborough, PE1 5DD.

Heat network services that put you and your residents first

Join over 80 heat network operators who get the highest-ranking service in the industry.

Reliable solutions for reliable heat networks

Metering & billing

Operations & maintenance

Installations & commissioning

ESCo Management

Resident services & support

Efficiency improvement services

KURVE digital metering

Client services & support